Customer base (CSV/Excel) Smart WhatsApp reminder ✦ Returning customer
Official WhatsApp Business API

WhatsApp bulk messaging & CRM that turns customers into repeat sales

Loopy is a WhatsApp bulk messaging platform that builds your customer base and sends bulk WhatsApp messages and notifications to bring customers back to buy again. Designed for auto shops, salons, clinics, stores and other service businesses.

Starter plan free for 14 days · Connect your number in minutes

Loopy CRM — Sample Dashboard
WhatsApp API Active
Segments
All Customers 1248
VIP Customers 116
At Risk 88
Lost 42
CSV Database Synced
Last updated: 3 minutes ago
Reminder Queue 42 people selected
Elvin Gasimov 152 days ago
Last visit: oil/maintenance service
Leyla Mammadova 140 days
Last visit: maintenance service
Rashad Akhundov 160 days
Last visit: diagnostics
AF
Sample Business
Official WhatsApp Business Account
Automated reminder

Hi Elvin! It's been 5 months since your last visit. Shall we book you in this week?

11:42 ✓✓

Hi. Good thing you reminded me. Does tomorrow at 3 PM work?

11:44

Thank you! You're booked for tomorrow at 3 PM.

11:45 ✓✓

How it works

Get started in 3 steps

1

Upload your customer base

Add your existing Excel/CSV file in one click — no manual copying.

2

Pick a ready template

Choose the reminder text — the customer name and date fill in automatically.

3

Loopy sends automatically

You set the rule once — Loopy then sends a WhatsApp message to customers who haven’t returned in a while.

Demo

See the platform in action

Watch a 60-second walkthrough of Loopy's customer base, campaign builder, and automated reminder dashboard.

Product

Your entire customer base, in one dashboard.

No need to call customers who are due for a visit. Loopy calculates the timing and prepares the WhatsApp message automatically.

✦Select customers who haven't ordered in 5 months 42 customers
✦15% discount campaign for those gone 60 days 38 customers
✦Greet VIP customers with a birthday today 4 customers
⇄Sync new customers from a CSV/Excel file 1 click

Features

Loopy knows exactly when a customer last visited.

A follow-up service visit, a hair appointment, a repeat order. Automatic personalized messages based on the customer's name and how long it's been.

Template Editor

Automated Reminder Template

Meets Meta template guidelines ✓
{Full_Name} {Last_Visit_Date} {Service_Provided} {Discount_Code}
Live preview:
Hi Orkhan! This is Sample Auto Service checking in. We last served you on August 15. Shall we book you for tomorrow at 2 PM or 4:30 PM?

Fully compatible with the official WhatsApp API and CSV/Excel.

Loopy runs on the official WhatsApp Business API — fully legitimate and compliant with Meta's rules.

  • ✓Upload your existing Excel/CSV customer list in one click
  • ✓Official WhatsApp Business API — legitimate and reliable
  • ✓Customers are grouped automatically: new, active, lapsed
  • ✓Track every campaign's results with real numbers
What the System Is Built On Active

WhatsApp Business API

Official business channel

✓
XLS

Excel / CSV Import

Unlimited import and export

✓
RFM

Automatic Segmentation

New / Active / At Risk / Lost

✓
Inbox — All Conversations 3 active chats
Nigar Aliyeva
Tomorrow works, thank you!
11:44
Kamran Babayev
Asked about pricing
10:12
Aysel Huseynova
Discount code worked ✓
Yesterday

When a customer replies, everything stays in one place.

WhatsApp conversations don't get lost across phones — your team sees every chat in one dashboard and replies from there.

  • ✓All customer conversations in one panel, shared with your team
  • ✓Clear view of who's replied and who's still waiting
  • ✓Campaign replies land here automatically

Official & Reliable

Loopy runs directly on the official WhatsApp Business API — a legitimate integration with Meta.

5 Minutes

That’s all it takes to connect your number — then upload your base and start.

Runs Automatically

Set the rule once — Loopy sends the reminder itself, at the time you choose.

Existing Customers Matter

Winning a new customer costs more than keeping the one you already have.

Security

Your customer base belongs to you.

No data is shared with third parties.

Encrypted storage

Phone numbers and records are stored encrypted

Tenant isolation

Each company's data is fully separated from others

Official API

WhatsApp Business API — your number stays protected

Audit logging

Every automated action is tracked

Pricing

A plan that fits the size of your business

Try the Starter plan free for 14 days. Cancel anytime.

Starter

29AZN/mo

  • Up to 200 customers
  • 500 messages/month
  • Basic CRM + manual messaging
Try for free

Business

99AZN/mo

  • Unlimited customers
  • 20,000+ messages/month
  • + Inbox
  • + ROI reporting
  • + Priority support
Choose plan

FAQ

Frequently asked questions

Is there a risk of my number being banned?

On the official API the risk is minimal: as long as you follow Meta’s rules (customer consent, approved templates), your number stays protected.

How do I connect my WhatsApp account?

After signing up, click “Connect my WhatsApp number” in the dashboard and connect your official WhatsApp Business account through your Facebook account in a few steps. You need a Meta business portfolio (Facebook Business) and a phone number that isn’t used in the WhatsApp app.

How do I migrate my existing customer list?

You can upload your CSV or Excel file in one click. The system automatically sorts customers into segments.

How does the trial work?

You can try the Starter plan free for 14 days. After the trial, you pay the monthly fee for the plan you choose to keep going.

Who writes the messages — me or the system?

You set up the template once (with automatic variables like the customer's name and date), and the system sends it automatically based on the rule you define.

How do I send bulk WhatsApp messages?

Upload your customer list, pick a Meta-approved template and send a WhatsApp message to hundreds or thousands of customers at once with one click. Each message includes the customer's name automatically, and the report shows who read it.

Does Loopy use the official WhatsApp Business API?

Yes. Loopy is a Meta Tech Provider, and messages go directly through the official WhatsApp Business Platform (Cloud API) — no unofficial apps or browser extensions.

Take action before you lose your existing customers.

Start your 14-day free Starter trial today.